I keep wondering if I should post the actual questions I get. They are interesting and help show what reference is like at a community college, but I wouldn't want anyone to feel exposed if they happened to see their question here. For now, I've decided it's alright to post them because they aren't attached to any information that would identify someone. I don't think this is any different from saying the things that worked or didn't work in the classes I teach. 

January 30

6 Hours

I began by giving HR my paperwork. The rest of the time was spent at the reference desk. 

Questions of the Day
How much is it to print? How do I print? The computer isn't printing.

Do you have headphones so that I can listen to this online video for class?

Where do the printouts go?

I need a book on heart rates.

Do you have The Outsiders?

Do you have a computer that I can print from?

Where do the printouts go?

February 1

4 Hours

I asked if I could learn the circulation system and spent half an hour at the circulation desk. They showed me the system, but nobody came so I couldn't practice. It looks similar to other systems I have used and self-explanatory for the things that might be unfamiliar.

Questions of the Day
I need a book to learn how to find the main idea in a paragraph. Where do I check out books? How do I get a student ID?

Where is the rest room?

Is that my class in there? Where does my class meet?

 


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